Rocket Surgery

The Holiday Season is almost over and I will be the fist in line say Hell Yea! Don't get me wrong, I love spending time with my family and watching my girls open up their presents, but it seems to me that the holiday seasons bring out the weird in everybody.

We have been on the go for quite some time and I found myself low of provisions at my home. I decided that a Whopper sounded great as this was the last commercial I saw on television. Admittedly the Whopper Virgins add campaign is a little awkward. I mean what if people at Burger King didn't do their research and ended up in some place that worships cows and then they started feeding their product to them? It is just one more reason for the rest of the world to hate us. We have the best intentions, but what's the adage, The road to heartache is paved with good intentions.

I drove to our local Burger King establishment and got in line. I was the only person in line and the lady behind the counter was in her mid to late 40's and obviously questioning every bad decision in her life. She just stared at me. It was one of those moment of silences that makes everyone uncomfortable. I decided to break the silence by blurting out my order. She looked at me with a look of disgust and then walked away. She stuck her head through the widow to the prep area and barked at a couple of people back there.

I stood there patiently and didn't move. I really wanted my food and was not in the mood to go anywhere else. By this point, I am still trying to be polite, but my patients is running thin. She came back over and instead of any sort of polite introduction, she barked at me and said, "What do you want." I still wanted to give her one last chance since this is the Christmas season, you know, Peace on Earth and all that Happy horse shit. I gave her my order and she pushed it into the computer and started to assemble it.

Se turned back to the prep window and started to scream at the people behind there for being so slow. She yelled for fries, she yelled for burgers and she yelled just to be yelling. Now I have worked in a fast food joint before and looking up on the walls, I could see where she had won all of these customer care awards. I must have caught her on a bad day. Sorry about her luck, I don't take this sort of behavior. If the person is mad at me that's one thing, I don't do the verbal abuse of a subordinate. This is Burger King for Fuck Sake!!

A little girl walked up and wanted to change the toy she got in her kids meal. A simple request, but she snatched up the toy and I could hear her cursing the little girl under her breath as she swapped it out. I was done. I was just waiting for her to come back to me and I was going to say something, but she turned again and fired someone in the prep area. I understand sometimes people need to be fired from their jobs, but this was not the time or way to do it.

I then saw her assemble my order. She took the food and placed the food in the bag like Jordan placed a basketball into a basket. She slammed the food down. She was mad, but I was going to get even. She handed the food to me and started to turn away. I yelled at her to get her attention and said, "If your so good, fire everyone and do it all yourself." She stared at me for moment and then started to turn away. By this time we had a crowd behind me but I was not about to let this go. "By the way, you messed up my order. I ordered.." and told her "and received..." and I told her what I had received. She started to apologize, but I cut her off. I dropped the hammer on her, "Stop eating the fries, your ass is too big to fit behind the counter, stop being so nice to the customers, I would love nothing more than to dump these burgers everywhere, but you would just have one of the help clean it up, You have to be the pissiest person I have ever seen at a restaurant."

I turned and walked out. Everyone was staring at me. Fixing a burger is not Rocket Surgery. She made it one of the most unappetizing visits to any restaurant. I don't wish ill on anyone, but I wouldn't mind if she had an accident with large box of lettuce or something.